MD Medicus – Your Partner for Medical Assistance

As a trusted partner within the world’s largest assistance network and a pioneer in advanced technology, MD Medicus is a leading provider of innovative medical assistance and healthcare services.

MD Medicus at a Glance

Key Facts & Figures

30+

years of experience in global health assistance

23

specialized subsidiaries

200+

in-house medical professionals

80+

physicians across more than 30 medical specialties

20+

languages available for worldwide support

1200+

satisfied B2B clients

2,3 Mil

medical service providers worldwide

24/7

availability across all communication channels

Innovation and Pioneering Spirit

Leading the Way in Modern Healthcare Assistance

MD Medicus has long set the benchmark for first-class assistance services.

From introducing one of the first telemedicine solutions, to developing our multi-certified Health App, to launching the innovative TPA Portal for digital claims management – we leverage cutting-edge technology to deliver efficient, secure, and flexible solutions. Our vision is to define the global gold standard for medical assistance services worldwide.

Our History

Over 30 Years of Excellence in Health Assistance

Milestones in Our Journey

1990

Founding of MD Medicus with a focus on medical assistance services.

1998

Special Award from Volksbanken for outstanding performance among mid-sized enterprises.

1999

Recognition for international humanitarian aid efforts in Sri Lanka.

2000

Awarded “Best Service in the Market” by the German Society for Insured and Patients (DGVP).

2004

Innovation Award from VR Bank for exceptional service solutions.

2007

Honored by the City of Ludwigshafen as “Company of the Year.”

2009

Finanztest (Stiftung Warentest) Award for outstanding international medical assistance.

2010

Launch of the MD Medicus Health App, expanding our portfolio of digital services.

2012

Finanztest (Stiftung Warentest) Award for our medical appointment coordination service.

2018

IAG Award for the most innovative mHealth App and introduction of the Third Party Administration Online Portal.

2020

Certification as a video medical service provider by the National Association of Statutory Health Insurance Physicians (KBV) and official recognition of MD Medicus medical associations by German medical chambers.

2021

MD Medicus App certified as a registered medical device.

Heute

Market leader in health assistance with cutting-edge digital solutions and a global partner network.

Globales Netzwerk

Maximale Reichweite und Effizienz

MD Medicus verfügt über das größte medizinische Assistance- und Leistungserbringer Netzwerk weltweit.

Wir kooperieren mit über 2,3 Millionen medizinischen Leistungserbringern und sind Gesellschafter der International Assistance Group (IAG), welche die führenden Assistance-Experten weltweit vereint. Unsere strategischen Partnerschaften mit dem Deutschen Roten Kreuz, dem Bernhard-Nocht-Institut für Tropenmedizin sowie zahlreichen Universitätskliniken und Fachärzten ermöglichen es uns, eine verlässliche medizinische Kompetenz und Versorgung auch in den entlegensten Regionen sicherzustellen. Mit MD Medicus setzen Sie auf ein starkes, globales Netzwerk und innovative Gesundheitslösungen, die höchste Qualitätsstandards garantieren. 

Our Subsidiaries

Specialized Expertise for Every Area of Medical Assistance

Each MD Medicus subsidiary focuses on specific requirements within the healthcare sector, delivering tailor-made solutions for insurers, corporations, and care providers.

24/7 Emergency Assistance, Medical Consultation, and Coordination of Global Healthcare Services

Specialized in Preventive Travel and Tropical Medicine

Support and Organization of Business Travel

Medical Assistance Services Focused on the Spanish Market and the Balearic Islands

Cooperation with the German Red Cross (DRK) for Worldwide Medical Assistance and Emergency Care

Travel Risk Management and Security Assistance for International Corporations

Development and Implementation of Digital Healthcare Solutions

Tailored Assistance Solutions for Insurance Providers

Telemedicine Services and Innovative E-Health Solutions

Medical Consultation and Healthcare Management Services

Health Promotion Programs and Disease Management for Companies and Insurers

Medically Supervised Home Emergency Call Center Services

24/7 Telemedicine Services and Digital Healthcare Delivery

Case Management for Insurers and Medical Care Coordination

Specialized Solutions for Statutory Health Insurance (GKV)

Procurement of Medical Aids and Care Advisory Services for Care Facilities and Private Households

Telemedicine-Based Care and Treatment Management

Organization and Coordination of Medical Treatments and Services

Our Key Executives

Expertise and Experience at Your Side

Our experienced leadership team is dedicated to delivering the highest level of service quality and driving innovative solutions for our clients.

Frank Ratzlaff

Managing Director, Corporate Group

Jochen Müller

Managing Director, Corporate Group

Oliver Sieh

Head of IT & Telemedicine

Marion Volk

Head of Human Resources & Internal Processes

Robert Kulesa

Head of Business Development

Sabine Zeitler-Schröck

Head of Care Management

Sven Scharff

Head of International Assistance

Innovation and Pioneering Spirit

Independent and Leading in Medical Assistance

MD Medicus is a leading provider of medical assistance and healthcare services. As an independent partner to insurers, public organizations, NGOs, corporations, and care providers, we have established ourselves as a market leader over the past decades.

Our global network and certified solutions make us the first choice for healthcare needs – from medical consultation to emergency assistance. Together, we shape the future of medical assistance.

Discover how MD Medicus can support your organization with tailored medical assistance solutions.